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Featured content
7Devices
- Saga™ Logger user manual
- Hardware specifications
- Knowledge articles
- Process overviews
- Instructional videos
- Devices glossary
7Supply Chain Monitoring
- System overview
- Primary functions
- SCM Settings
- How-to guides
- Detailed user guide for the SCM system
- SCM glossary
19FAQ
- Are Controlant’s solutions validated?
- Can the device be used on an airplane?
- Does the device indicate whether a temperature excursion happened?
- How accurate is the location information in the platform?
- How do I start a shipment?
- How do I stop a shipment?
- How does the logger battery saving mode work?
- How does the logger behave in temperatures below -20°C?
- How frequently is the logger location transmitted?
- How long does the battery last?
- How often does the logger's display update?
- How soon can loggers be reused after shipments?
- Is logger connectivity limited in some countries?
- What are all possible messages on the display, and what do they mean?
- What happens when I press the start button?
- What happens when I press the stop button?
- What is a geofence?
- What time zone does the platform use?
8Troubleshooting
- Can I extend the battery life of loggers in an ongoing shipment?
- Can I remotely force a device to connect to the Controlant Cloud?
- What should I do when I receive a logger in Low power mode?
- Why do devices in the same shipment not upload data in real time?
- Why do multiple loggers in the same shipment show different location data in the platform?
- Why does my logger not upload data in real-time?
- Why does the logger warm up when charging?
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