What are all possible messages on the display, and what do they mean?
Display sections
The display area has five sections.
Shipment statuses
Status | Description |
---|---|
Free | The device is in standby mode and has not received any information about being allocated to a shipment. |
Paired | The device has received shipment information from the Cloud, starting conditions have not yet been met. |
Shipping | The device is paired to a shipment whose start conditions have been met; data is uploaded to the Cloud as per wake-up interval. |
Stopping | The stop button is pushed while the device is in an active shipment. |
Stopped | Stopping conditions have been met; the logger has been delivered. |
Cloud connection statuses
Icon | Status | Description | |
---|---|---|---|
Syncing | Device is attempting to connect and sync with the Cloud. | ||
Connected | Device has successfully connected to the Cloud during its last wake-up. | ||
Failed connection | Device was unable to connect to the Cloud during its last wake-up, usually due to poor cellular reception. | ||
Flight mode | Device has detected that it’s on a flight. Therefore, it will temporarily stop attempting to connect to the Cloud. |
Other display messages
Display | Status | Description | |
---|---|---|---|
Display does not function | The display shows a warning message when the temperature is below 0°C or above 50°C. While the device continues to function and collect data within its operating range, the display is only active when the temperature is between 0°C and 50°C. | ||
Low power mode | Battery level has dropped below 10%. | ||
Device requires service | Indicates device needs service after it has woken up and connected to the Cloud. Customers are encouraged to set such devices aside and follow the existing process to return them to Controlant. NoteThe device can only display this message when its status is Free (not Paired or Shipping). | ||
Plugged into USB | When device is plugged into USB on a charging station or computer, the display shows a USB icon for a few seconds. Then the display returns to what it was displaying, but now with the battery charging icon . |