Skip to main content

Exceptions - free version

In this section:

Free version

This describes the free version of the dashboard. For more information about the premium version, please contact your Customer Success Manager.

The free version of Exceptions tab shows a deeper dive into the different Right First Time exceptions and where they occur, for the top five ranked lanes, by:

  • lane (origin - destination)

  • temperature range

  • transportation mode

  • business unit

Right first time dashboard - Exceptions tab - free version
Right first time dashboard - locations KPIs

Key performance indicators for selected shipments.

Item

Description

Shipments

Number of shipments closed in the selected period. The default period is 1 January 2023 – present.

Non-RFT

Number of shipments that are Non-RFT in the selected period.

% RFT

Ratio of RFT shipments out of the total number of shipments closed in the selected period.

Right first time dashboard - filters - free version

Note

Not all customers have the same filters. You may not see all of the following filters.

You can use the filter to select shipment data to include in the dashboard using the following criteria:

Note

For each filter, the list that appears will only include items that are present in the selected shipments.

Note

To clear all filters, click Right first time dashboard - clear filters button.

Item

Description

Date closed

Date range for the date shipment was closed, in DD-MM-YYYY format.

Type a date, or click Click to select a date from a calendar to select a date from a calendar.

  • Start of date range for date shipment closed.

  • End of date range for date shipment closed.

Date delivered

Date range for the date shipment was delivered, in DD-MM-YYYY format.

Type a date, or click Click to select a date from a calendar to select a date from a calendar.

  • Start of date range for date shipment delivered.

  • End of date range for date shipment delivered.

Date shipped

Date range for the date shipment was shipped, in DD-MM-YYYY format.

Type a date, or click Click to select a date from a calendar to select a date from a calendar.

  • Start of date range for date shipment shipped.

  • End of date range for date shipment shipped.

Exception

Exception that occurred during shipment. Click to select, or press CTRL and click to select more than one of the following::

Note

The free version of the dashboard only shows data for the top five ranked lanes.

Graph - Number of shipments and ratio of exceptions by exception type

Number of shipments and ratio of exceptions by exception type for the top five ranked lanes. The bar size indicates the number of shipments with this exception. The numbers indicate the number of shipments with this exception, and in parentheses is the ratio of shipments with this exception.

Note

The free version of the dashboard only shows data for the top five ranked lanes.

Graph - Exceptions trend over time in top 5 ranked lanes - free version

Trend of exception types over time for the top five ranked lanes.

Note

The free version of the dashboard only shows data for the top five ranked lanes.

To see details about exceptions for lanes, click Lane.

Button to switch to lane sub-tab
Graph - Ratio of RFT and number of shipments by lane - free version with only top 5 ranked lanes

Number of shipments and ratio of exceptions by exception type, for the top five ranked lanes:

  • x% - Ratio of RFT shipments on this lane.

  • (x) - Number of shipments on this lane for the selected period.

Note

You can click a lane to filter the shipments shown in the dashboard.

Table - Exceptions in top 5 ranked lanes by lane - free version

Most common exceptions by lane, for the top five ranked lanes.

Note

You can click a lane in the % RFT and (shipments) by lane ordered by shipment volume graph to filter the shipments selected.

Item

Description

Lane

Lane of shipment. Origin-destination of shipment.

Most common exception

Most common exception for this lane. One of the following:

Non-RFT shipments

Number of shipments considered Non-RFT for this lane.

% RFT

Ratio of shipments considered RFT for this lane.

Cases

Number of cases of this exception for this lane.