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Contact support

In this section:

If you have tried the FAQ and the Troubleshooting and still cannot find what you were looking for, please send us an email: support@controlant.com.

For best results, please include the following details:

  • Your email

  • Your name

  • Name of your company

  • Logger ID (if applicable)

  • Shipment reference name (if applicable)

  • Platform (if applicable, which platform does this concern? SCM/ Scanning Solution/ BI...)

  • Environment (if applicable, which environment are you on? Live/ UAT)

  • Description of the issue

  • Attachments (if applicable, e.g., screenshots)

System status

To see the status of our systems, go to the Controlant status page: status.controlant.com.