Controlant Support Center

Enables account administrators to control user access.

A user with permission to make changes in the system, for example, add, assign, edit, and delete.

Application Programming Interface. A software intermediary that allows two applications to talk with each other.

Shipment is close to the delivery point or is at the destination.

The start button has been pushed on the logger, but the shipment has not left the geofence.

The average number of days from when a shipment is delivered until it is closed.

The average time a shipment stayed at a certain point of interest.

Average of the temperature reading sent from loggers every 10 minutes during a shipment.

A temperature level and time limit rule, set by the customer. Examples of boundaries are "Upper" and "Lower."

For cases with more than one shipment with the same Shipment Reference number, this field shows the highest severity of those shipments.

The recipient of a shipment, but not necessarily the final destination. Could be a third-party courier handling last-mile delivery.

A notification alert from the Supply Chain Monitoring (SCM) system where a logger has breached a notification severity boundary but has not yet breached into a full temperature excursion.

The stop button on the logger has been pressed, and the status changed in the Controlant system.

A method specified in the system. Determines when the logger stops recording data for the shipment. The available methods are Auto (Geofence), Button, Specify time, Geofence OR Button, and Geofence AND Button. Also known as the "Stop method." Both methods are equivalent.

The number of days from the time that a shipment is delivered until it is closed.

A shipment that is currently traveling between origin and destination. Also referred to as: "In Transit" or "Shipping."

End of life. In the context of manufacturing and product lifecycles, it is the final stages of a product's existence.

Any single action logged by a logger monitoring a shipment, e.g., a milestone reached, a button pressed, an alarm detected, a comment made.

List of events related to a specific shipment.

An incident where a defined shipment parameter is no longer met, such as temperature setting, transportation route, or mode.

The geofence is the area around the shipping or receiving site where the device is considered at origin or destination. Different geofence radiuses — between 1–15 kilometers — can be selected in the Supply Chain Monitoring (SCM) system.

Global Freight Forwarder.

Amount of time the shipment has been idle in one location.

A configurable period where the logger is instructed not to report the temperature data either at the start or end of a shipment.

The duration of an incident in which date and time is referred to in connection with a starting point and end point. These are based on visibly detected failure events.

Area where a quality representative can make comments on the shipment’s status. The character limit is 500.

A shipment that is currently traveling between origin and destination. Also referred to as: "En Route" or "Shipping."

The route between the origin location and the final destination location.

The last exception notified.

The last physical location at which the shipment registered an alarm or an alarm was triggered.

Type of location where the shipment was last logged.

The last location where coordinates were checked.

Type of location (if stationary) or description of status (if en route).

The Saga logger has a light sensor positioned below the display. The device measures light intensity every 10 seconds and compares the last measurement value to the current one. It reports a light event if it reaches a certain threshold in change.

The geographical position of a logger visible on maps in the Supply Chain Monitoring (SCM) user interface.

The left-hand control in the "Loggers" view in the Supply Chain Monitoring (SCM) system, providing several filter options and a list of loggers that match the currently selected filters.

Logistics Service Provider. A company that provides supply chain management services to other companies, such as transportation, warehousing, or distribution services.

Machine to machine. Expression used to describe any technology that enables networked devices to exchange information and perform actions without the manual assistance of humans.

Data upload method via USB. Used whenever the measurement data cannot be automatically uploaded to the Cloud.

Mean Kinetic Temperature. Its levels are a measurement of fluctuations in temperature during the storage or transit of perishable goods.

A severity level used to indicate when temperature is approaching levels which, if reached, impacts product quality. The levels may be low, medium, or high.

The arrival point of the shipment.

The departure point of the shipment.

The "base" unit which contains a specific reference, as well as some defining properties, such as transport condition and stability budget.

A product that has been associated with a shipment. There can be multiple Product Entries of each Product in each shipment. Each Product Entry can be differentiated by a unique combination of references or properties.

A list of attributes distinctive to the particular shipment.

The types of reports are shipment reports, delivery reports, and temperature reports.

In supply chain management, Right First Time (RFT) typically refers to shipments that need no manual intervention or rework. In Controlant's Right First Time dashboard, RFT is defined as shipments that are automatically delivered and closed in Controlant's Supply Chain Monitoring system.

Classifies exceptions into severity categories depending on predefined criteria from lowest severity to highest severity for a single shipment. An attribute of the boundary usually used to name and differentiate the boundaries as set by the customer. Severity levels are Low, Medium, and High.

Loggers are assigned to shipments by the customer. The customer can create a shipment in the Create a Shipment button in the lower left corner of the user interface. Shipments can have the following statuses: created, ready, shipped, delivered, closed, and deleted.

Duration (in hours) per event or shipment as a whole.

Available in the right-hand control in the shipment views. It provides a number of tabs that each show shipments that meet a specific set of filters and the shipment search form. The tabs are Active, Inspection, Preparation, Closed, and Search.

A centralized place where it is possible to view various shipment data recorded over a period of time.

Portion of distance traveled (in km) from origin.

The reference number for a shipment.

A shipment that is currently traveling between origin and destination. Also referred to as: "en route" or "in transit."

A shipment that is currently traveling between origin and destination. Also referred to as: "En Route" or "In Transit."

A view showing a single logger. Includes tabs for sub-views such as Info, Chart, and Data.

A view showing a single shipment. Includes tabs for sub-views such as Info, Chart, Properties, Data, and Comments.

States that a product can encounter an excursion on a certain temperature range for a certain amount of time and can still be released to the market.

The logger is awakened from the Standby Mode by pressing and holding this button. The shipment to which the logger is assigned is started.

The method that is specified in the system which determines when the logger starts recording data for the shipment. The available start methods are Auto (Geofence), Button, Specify time, and Geofence OR Button.

An Event is registered by pressing the Stop button.

The method that is specified in the system determines when the logger stops recording data for the shipment. The available start methods are Auto (Geofence), Button, Specify time, Geofence OR Button, and Geofence AND Button. Also known as the Delivery method. Both methods are equivalent.

A category of items on the user interface (UI).

Temperature is above or below the set limits for the shipment.

Temperature as defined in the Supply Chain Monitoring (SCM) system with subsequent group mapping for reporting purposes.

Transportation mode as defined in the Supply Chain Monitoring system with subsequent group mapping for reporting purposes.

User Interface. Also referred to as web interface.

A view is a page in the user interface with the primary purpose of displaying information. Examples include single shipment view, single logger view, and locations view.