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In this section:

The Home tab shows a high-level overview of Right First Time (RFT) data:

  • Number of  shipments closed in the selected period.

  • Highlights regarding the RFT, auto shipment delivery, and auto shipment closures.

  • Brief summaries about exceptions and lane performance.

Right first time dashboard - home tab
Right first time dashboard - KPIs

Key performance indicators for selected shipments.

Item

Description

Shipments

Number of shipments closed in the selected period. The default period is 1 January 2023 – present.

% RFT

Ratio of shipments that are RFT out of the total number of shipments closed in the selected period.

Also trend - percentage change Month over Month. A positive number indicates the ratio of RFT shipments has improved this month from the previous month.

% Auto delivered

Ratio of shipments that are automatically delivered in SCM out of the total number of shipments closed in the selected period.

Also trend - percentage change Month over Month. A positive number indicates the ratio of auto delivered shipments has improved this month from the previous month.

% Auto closed

Ratio of shipments that are automatically closed in SCM out of the total number of shipments closed in the selected period.

Also trend - percentage change Month over Month. A positive number indicates the ratio of auto closed shipments has improved this month from the previous month.

Right first time dashboard - key facts

Key facts about selected shipments, showing statistics for the following:

  • Ratio of lanes where more than 95% of the shipments are RFT out of all lanes.

  • The most common exception across all lanes.

  • Ratio of Non-Right First Time​​ (Non-RFT) shipments that have had a temperature excursion.

Right first time dashboard - Lanes with the most Non-RFT shipments

Top 3 lanes with the most Non-RFT shipments in the selected period.

Item

Description

Lane

Lane of shipment. Origin-destination of shipment.

% RFT

Ratio of shipments that are RFT out of the total number of shipments closed in the selected period.

Shipments

Number of shipments closed in the selected period.

Non-RFT

Number of Non-RFT shipments in the selected period.

Most common exception

Most common exception for lane.

Latest shipped

Date last shipment was shipped on lane, in YYYY-MM-DD HH:MM:SS format.