Can I remotely force a device to connect to the Controlant Cloud?
No, you cannot remotely force a device to wake up and connect to the Controlant Cloud.
A logger normally wakes up on a scheduled and predictable wake-up interval ranging from 1 hour up to 24 hours.
However, the logger can wake up and transmit data outside of these scheduled wake-up intervals, if triggered by one of the following:
Pressing the start or stop button will wake up the logger and the logger will attempt to connect to the Controlant Cloud.
Note
Pressing a button will not wake up the device if less than 30 minutes have passed since the button was last pressed.
When a logger is plugged in to charge, fully charged, or removed from charging, it will attempt to wake up and connect to the Cloud.
When a logger exits Flight Mode, it will attempt to wake up and connect to the Controlant Cloud if in a shipment.
When the logger is in an active shipment, it will attempt to wake up and connect to the Controlant Cloud if a temperature excursion occurs.