Skip to main content

Controlant Support Center

Storing the device

In this section:

When the device is not in use, please keep in mind the following optimal storage conditions:

  • Ambient temperature between 0°C and 25°C (32°F and 77°F). In general, NiMH batteries tend to hold their charge for a longer time when stored in cooler temperatures.

  • Relative humidity below 80%.

  • Good cellular connection. The device always communicates with the Controlant Cloud, even when not in use. Make sure not to store it in metal enclosures or areas where the connection is poor.

  • Be mindful of battery health. Use good inventory practices (i.e., first in, first out) to reduce the time a single device spends in storage.

  • Never store a device with a low battery. Charge the device if it shows the low power mode message on the screen.