Locations

In this section:

The Locations tab shows more details about Right First Time (RFT), Non-Right First Time (Non-RFT) and exceptions filtered by lanes, origins, destinations or countries.

Premium only

Parts of this feature are only available in the Premium version of the dashboard. For more information, please contact your Customer Success Manager or Customer Operations Manager.

RFT KPIs

Right first time dashboard - locations KPIs

Key performance indicators for selected shipments.

Item	Description
Shipments	Number of shipments closed in the selected period. The default period is 1 January 2023 – present.
Non-RFT	Number of shipments that are Non-RFT in the selected period.
% RFT	Ratio of RFT shipments out of the total number of shipments closed in the selected period.

Filters

Note

Not all customers have the same filters. You may not see all of the following filters, or you may have filters not shown here.

You can use the filter to select shipment data to include in the dashboard using the following criteria:

Note

For each filter, the list that appears will only include items that are present in the selected shipments.

Note

To clear all filters, click .

Item	Description
Date closed	Date range for the date shipment was closed, in `DD-MM-YYYY` format. Type a date, or click to select a date from a calendar. Start of date range for date shipment closed. End of date range for date shipment closed.
Date delivered	Date range for the date shipment was delivered, in `DD-MM-YYYY` format. Type a date, or click to select a date from a calendar. Start of date range for date shipment delivered. End of date range for date shipment delivered.
Date shipped	Date range for the date shipment was shipped, in `DD-MM-YYYY` format. Type a date, or click to select a date from a calendar. Start of date range for date shipment shipped. End of date range for date shipment shipped.
Exception	Exception that occurred during shipment. Click to select, or press CTRL and click to select more than one of the following: Delivered for 150 days or more - Shipment has been in `Delivered` status for more than 150 days without being closed. Potential false alert at origin - A logger registered a temperature excursion but the logger location data indicates that the shipment was still at the origin site when the temperature excursion occurred. Potential false alert at destination - A logger registered a temperature excursion but the logger location data indicates that this happened after the logger arrived at the destination site. Potentially misdelivered - A logger in the shipment might have been delivered outside geofence. Shipment recreated - Shipment was created in SCM after the shipment started shipping. Start button not pressed - A start button press is required on at least one logger according to the open type of the shipment but no start button has been pressed. Stop button not pressed - A stop button press is required on all loggers according to the closure type of the shipment but not all loggers have a stop button event. Temperature alarm - A logger registered a temperature outside of the temperature boundaries of the shipment. USB Upload - Manual USB data upload was performed before closing the shipment. Missing data - The shipment has missing data according to the shipment analysis. Other - The shipment is non-RFT, but the reason is not covered by any of the defined exceptions above.
Intervention	Intervention that occurred during shipment. Click to select, or press CTRL and click to select more than one of the following: Right First Time - there was no intervention. Manually closed - shipment was closed manually. Manually delivered - shipment was delivered manually. Manually delivered and closed - shipment was delivered and closed manually. Other - shipment has been delivered, but one of the following applies: Shipment has an excursion that exceeds the excursion severity threshold for the shipment. Shipment has been delivered for more than 150 days without being closed.
Lane	Lane of shipment. The origin-destination lane of the shipment. Click to select, or press CTRL and click to select more than one from the list.
Origin	Origin country/ site of shipment. Click to select, or press CTRL and click to select more than one from the list.
Destination	Destination country/ site of shipment. Click to select, or press CTRL and click to select more than one from the list.

Location type filter

Premium only

This feature is only available in the Premium version of the dashboard. For more information, please contact your Customer Success Manager or Customer Operations Manager.

Filter to select between Origin, Destination, Lane, Origin country, Destination country, or Country lane

You can additionally configure the grouping of data in this tab using the following types of locations.

% RFT / Non-RFT and (shipments) by lane

Premium only

This feature is only available in the Premium version of the dashboard. For more information, please contact your Customer Success Manager or Customer Operations Manager.

% RFT and (shipments) by lane	% Non-RFT and (shipments) by lane
To see % RFT and (shipments) by lane, click % RFT. Ratio of RFT shipments by one of the following: origin, destination or lane.	To see % Non-RFT and (shipments) by lane, click % Non-RFT. Ratio of Non-RFT shipments by one of the following: origin, destination or lane.

% RFT and (shipments) by lane

% Non-RFT and (shipments) by lane

To see % RFT and (shipments) by lane, click % RFT.

Button to switch to Percentage Right First Time view

Graph - Ratio of RFT shipments by origin, destination or lane

Ratio of RFT shipments by one of the following: origin, destination or lane.

To see % Non-RFT and (shipments) by lane, click % Non-RFT.

Button to switch to Percentage Non-Right First Time view

Graph - percentage of Non-RFT shipments by origin, destination or lane

Ratio of Non-RFT shipments by one of the following: origin, destination or lane.

Note

You can click a lane to filter the shipments shown in %RFT by year and month graph and Exception table.

Depending on what is selected in the Location type filter above, the graphs will show details for one of the following:

% RFT/ Non-RFT by year and month

Premium only

This feature is only available in the Premium version of the dashboard. For more information, please contact your Customer Success Manager or Customer Operations Manager.

% RFT by year and month	% Non-RFT by year and month
To see % RFT by year and month, click % RFT. Ratio of RFT shipments by month, out of selected shipments.	To see % Non-RFT by year and month, click % Non-RFT. Ratio of Non-RFT shipments by month, out of selected shipments.

% RFT by year and month

% Non-RFT by year and month

To see % RFT by year and month, click % RFT.

Graph - percentage of RFT shipments per month

Ratio of RFT shipments by month, out of selected shipments.

To see % Non-RFT by year and month, click % Non-RFT.

Graph - percentage of non-RFT shipments per month

Ratio of Non-RFT shipments by month, out of selected shipments.

Note

You can click a lane in the % RFT and (shipments) by lane or % Non-RFT and (shipments) by lane graphs to filter the shipments selected.

Note

Does not take into account when shipments were shipped.

Exceptions

Premium only

This feature is only available in the Premium version of the dashboard. For more information, please contact your Customer Success Manager or Customer Operations Manager.

List of exceptions in selected shipments, sorted by most common exception.

Note

You can click a lane in the % RFT and (shipments) by lane or % Non-RFT and (shipments) by lane graphs to filter the shipments selected.

Item	Description
Exception	Type of exception: Delivered for 150 days or more - Shipment has been in `Delivered` status for more than 150 days without being closed. Potential false alert at origin - A logger registered a temperature excursion but the logger location data indicates that the shipment was still at the origin site when the temperature excursion occurred. Potential false alert at destination - A logger registered a temperature excursion but the logger location data indicates that this happened after the logger arrived at the destination site. Potentially misdelivered - A logger in the shipment might have been delivered outside geofence. Shipment recreated - Shipment was created in SCM after the shipment started shipping. Start button not pressed - A start button press is required on at least one logger according to the open type of the shipment but no start button has been pressed. Stop button not pressed - A stop button press is required on all loggers according to the closure type of the shipment but not all loggers have a stop button event. Temperature alarm - A logger registered a temperature outside of the temperature boundaries of the shipment. USB Upload - Manual USB data upload was performed before closing the shipment. Missing data - The shipment has missing data according to the shipment analysis. Other - The shipment is non-RFT, but the reason is not covered by any of the defined exceptions above. Note You can hover your mouse pointer over the exception type in the list and a definition will appear in a tooltip.
Non-RFT Shipment	Number of shipments considered Non-RFT because of this type of exception.

Item

Description

Exception

Type of exception:

Delivered for 150 days or more - Shipment has been in Delivered status for more than 150 days without being closed.
Potential false alert at origin - A logger registered a temperature excursion but the logger location data indicates that the shipment was still at the origin site when the temperature excursion occurred.
Potential false alert at destination - A logger registered a temperature excursion but the logger location data indicates that this happened after the logger arrived at the destination site.
Potentially misdelivered - A logger in the shipment might have been delivered outside geofence.
Shipment recreated - Shipment was created in SCM after the shipment started shipping.
Start button not pressed - A start button press is required on at least one logger according to the open type of the shipment but no start button has been pressed.
Stop button not pressed - A stop button press is required on all loggers according to the closure type of the shipment but not all loggers have a stop button event.
Temperature alarm - A logger registered a temperature outside of the temperature boundaries of the shipment.
USB Upload - Manual USB data upload was performed before closing the shipment.
Missing data - The shipment has missing data according to the shipment analysis.
Other - The shipment is non-RFT, but the reason is not covered by any of the defined exceptions above.

Note

You can hover your mouse pointer over the exception type in the list and a definition will appear in a tooltip.

Non-RFT Shipment

Number of shipments considered Non-RFT because of this type of exception.

All Non-RFT shipments - table

Premium only

This feature is only available in the Premium version of the dashboard. For more information, please contact your Customer Success Manager or Customer Operations Manager.

Details about Non-Right First Time (Non-RFT) shipments and the exception logged for each shipment in the selected period.

Tip

You can configure which columns to show in the Table columns drop-down. The default columns are indicated in bold below.

Configure columns in table with details about shipments with exceptions

Ctrl-click to select multiple.

Item	Description
Reference	Customer created reference to shipment.
Shipment ID	Unique identifier of shipment.
Exception	Type of exception: Delivered for 150 days or more - Shipment has been in `Delivered` status for more than 150 days without being closed. Potential false alert at origin - A logger registered a temperature excursion but the logger location data indicates that the shipment was still at the origin site when the temperature excursion occurred. Potential false alert at destination - A logger registered a temperature excursion but the logger location data indicates that this happened after the logger arrived at the destination site. Potentially misdelivered - A logger in the shipment might have been delivered outside geofence. Shipment recreated - Shipment was created in SCM after the shipment started shipping. Start button not pressed - A start button press is required on at least one logger according to the open type of the shipment but no start button has been pressed. Stop button not pressed - A stop button press is required on all loggers according to the closure type of the shipment but not all loggers have a stop button event. Temperature alarm - A logger registered a temperature outside of the temperature boundaries of the shipment. USB Upload - Manual USB data upload was performed before closing the shipment. Missing data - The shipment has missing data according to the shipment analysis. Other - The shipment is non-RFT, but the reason is not covered by any of the defined exceptions above.
Lane	Lane of shipment. Origin-destination of shipment.
Shipped date	Date shipment was shipped, in `DD-MM-YYYY` format..
Delivered date	Date shipment was delivered, in `DD-MM-YYYY` format.
Closed date	Date shipment was closed, in `DD-MM-YYYY` format.
Origin country	Origin country of shipment, in 2-letter ISO code format.
Destination country	Destination country of shipment, in 2-letter ISO code format.
Loggers	Number of loggers in shipment.
SCM	Link to shipment in Supply Chain Monitoring (SCM) system.
Nr of exeptions	Number of different exception types logged in the shipment. Note This counts types of exceptions. Multiple instances of a temperature exception will count as one type of exception.

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Item	Description
Data model	Version number of the data model the data is retrieved from.
Report	Version number of this dashboard.
(Report name)	Name of this dashboard.
Last refreshed	Date dashboard was last updated, in `M/D/YYY HH:MM:SS tt` format. The dashboard is updated once per day, and the dashboard will contain data retrieved from loggers up to this date. Note In some cases a shipment that was closed shortly before a refresh will not be included in the report until the next refresh.

Locations

Premium only

RFT KPIs

Filters

Note

Note

Note

Location type filter

Premium only

% RFT / Non-RFT and (shipments) by lane

Premium only

Note

% RFT/ Non-RFT by year and month

Premium only

Note

Note

Exceptions

Premium only

Note

Note

All Non-RFT shipments - table

Premium only

Tip

Note

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Note

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