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Controlant Support Center

Delivering a shipment

In this section:
Stop method: button
The stop button is pressed
Controlant Saga Logger screen sequence when Stop button is pressed: shipment status changes to "Stopping.", the syncing icon is shown during cloud connection. Sync successful: "Stopped" is shown with a cloud icon and checkmark.
  • When the stop button black square in red fill circle has been pressed for 5–8 seconds on a device in an active shipment, the shipment LED controlant saga logger shipment led lights up for 3 seconds, and the shipment status section of the screen goes from "Shipping" to "Stopping".

  • When the button event successfully triggers a connection to the cloud, the cloud connection section of the display shows a syncing icon SL_icon_syncing_display.

  • A sync can take from 30 seconds up to 6 minutes, depending on the connection and the amount of data.

  • After a successful cloud connection, and when all stop conditions have been met, the display shows "Stopped" and a cloud icon with a checkmark SL_icon_successful_cloud_connection.

The stop button is pressed, but there is no cellular connection
Controlant Saga Logger screen sequence when Stop button is pressed with "Button only" stop method but not in good connectivity: shipment status changes to "Stopping.", the syncing icon is shown during cloud connection. Sync unsuccessful: "Stopped" is shown with a cloud icon and X.
  • The stop button black square in red fill circle is pressed on a device in an active shipment set up with the "button" stop condition.

  • After a valid stop button press, the device tries to stop the shipment. The shipment status section of the display shows "Stopping," and the syncing icon signals that the device is attempting to sync SL_icon_syncing_display.

  • As a stop button press is the only condition for delivering the shipment, the shipment status section of the display shows "Stopped".

    To indicate a failed sync, the cloud connection status section of the display shows a cloud icon with an X SL_icon_failed_cloud_connection. The device will attempt to connect and send data again during its next scheduled wakeup.

Stop method: button and geofence
The stop button is pressed, but no cellular connection
Controlant Saga Logger screen sequence when Stop button is pressed but connectivity is not good: shipment status changes to "Stopping.", the syncing icon is shown during cloud connection. Sync unsuccessful: "Shipping" is shown again with a cloud icon and X.
  • The stop button black square in red fill circle is pressed on a device in an active shipment with the "button and geofence" stop condition.

  • The device tries to stop the shipment, and if the button event triggers a connection, it syncs with the cloud.

  • The sync fails due to a bad connection, and the display shows "Shipping" again and a cloud icon with an X SL_icon_failed_cloud_connection.

  • Moving from "Stopping" back to "Shipping" can take 30–300 seconds. The syncing icon SL_icon_syncing_display will remain in the cloud connection status section during the process.

  • If the device is at the destination and syncs successfully with the cloud within 3 hours from the button press, the shipment will be delivered, and "Stopped" will appear on the display.

The stop button is pressed, but the device is not at the destination
Controlant Saga Logger screen sequence when Stop button is pressed but not in geofence: shipment status changes to "Stopping.", the syncing icon is shown during cloud connection. Sync successful: "Shipping" is shown again with a cloud icon and checkmark.
  • The stop button black square in red fill circle is pressed on a device in active shipment with a "button and geofence" stop condition.

  • The device tries to stop the shipment and sync with the cloud (indicated by "Stopping" and the syncing icon SL_icon_syncing_display). The sync is completed, but the device has not arrived at its destination (i.e. not all stop conditions are met).

  • The display shows "Shipping" again and a cloud icon with a checkmark SL_icon_successful_cloud_connection, indicating a successful sync with the cloud at the last wake-up.

Manual delivery
Manual shipment delivery via the SCM system
Saga Logger display in shipping mode and in stopped mode

If a device in shipment receives a stop shipment message via the SCM system, it will update the display after the next successful wake-up to show "Stopped".