Users

In this section:

Users with Admin access can can use the Users page to do the following:

User account types

SCM has the following types of user roles:

Access: Normal users have read-only access to all global shipments, loggers, and global locations. This means they can only view shipments, loggers, locations, projects, project shipments, and project locations to which they have access.
Projects: For specific projects, user must be granted access.

Access: Elevated users have read and write access to all global shipments, loggers, and global locations. This means they can view, edit, and create shipments, locations, projects, project shipments, and project locations to which they have access.
Projects: For specific projects, user must be granted access.

Access: Admin users have read and write access to everything. This means they can view, edit, and create shipments, locations, projects, project shipments, and project locations without restriction.
Projects: Admins can freely create any project-related item.

In the header of Controlant Platform (SCM), click .
The Admin Panel appears.
In the Admin Panel menu, click Users.
The Users page appears.

To modify a user, in the users list, locate the user you want to modify and click .
The edit user area appears.
To modify the user, in the edit user area, do one or more of the following:
1. You cannot modify the username.
2. If you want to modify the first name, in the First name box, type the first name.
3. If you want to modify the last name, in the Last name box, type the last name.
4. If you want to modify the email, in the E-mail box, type the email.
5. If you want to modify the mobile phone number, in the Mobile number box, do the following:
  1. Click the drop-down to select the country and the country code.
  2. In the mobile number box, type the mobile phone number.
6. If you want to modify the the access level of the user, in the Access level drop-down list, select one of the following:
  1. NORMAL
  2. ELEVATED
  3. ADMIN
  Tip
  For more about user access level, see User account types.
7. If you want to modify the status of the user, in the Status drop-down list, select one of the following:
  1. ACTIVE
  2. DISABLED
To save your changes to the user, click + Save.
The user information is modified.

To create a new user, click Create a new User.
The Create a new User area appears.
To configure the user, in the Create a new User area, do the following:
1. In the Username box, type the username.
2. In the First name box, type the first name.
3. In the Last name box, type the last name.
4. In the E-mail box, type the email address.
5. If you want to include the user's mobile number, in the Mobile number box, do the following:
  1. Click the drop-down to select the country and the country code.
  2. In the mobile number box, type the mobile phone number.
6. To configure the access level to grant the user, in the Access level drop-down list, select one of the following:
  1. NORMAL
  2. ELEVATED
  3. ADMIN
  Tip
7. To configure the status of the user, in the Status drop-down list, select one of the following:
  1. ACTIVE
  2. DISABLED
To create the user, click + Create User.
The user is created and appears in the applicable list below.

This step is not required if you use Single sign-on to log in.

In the users list, locate the user you want to modify and click .
The edit user area appears.
To reset the user's password and send the user an email containing a link they can use to set a new password, click Reset Password.
The user's password is reset.

To modify a user, in the users list, locate the user you want to modify and click .
The edit user area appears.
To modify the status of the user, in the Status drop-down list, select one of the following:
1. ACTIVE
2. DISABLED
To save your changes to the user, click + Save.
The user information is modified.