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FM_menuicon_devices.pngFeature: Devices

In this section:

This feature allows you to:

  1. filter a set of devices

  2. see information about a device

  3. perform actions with a single device

  4. perform bulk actions on multiple devices

    FM1.png

Filter the devices

You can use filters to control which devices you see on the Devices page.

Note

The number in the corner of the Filters button represents the number of filters applied to the list.

Filters button indicating three filters have been applied

If you want to filter for a single device, do the following:

  • In the Filter by device ID box, type or paste the device ID.

    You can filter for a single device by typing or pasting the device ID here

    The devices list appears, showing the device.

    Note

    Take care to type the device id correctly or the filter will return no results.

To see the Filters dialog, click Filters.

Click to open the filters dialog box

The Filters dialog appears:

Filters for devices
  1. If you want to filter by customers, for each customer, in the Customer drop-down, start typing a customer's name to filter the list, or scroll down and click to select one or more customer names.

    You can filter devices by customer names or IDs
  2. If you want to filter by firmware versions, for each firmware version, in the Firmware Version drop-down, start typing the name of the firmware release to filter the list, or scroll down and click to select one or more firmware versions.

    You can filter devices by firmware versions
  3. If you want to filter by operational statuses, for each operational status, in the Operational Status drop-down, click to select one or more operational statuses:

    You can filter devices by operational status: Active, In stock, Being serviced, or Deactivated
  4. If you want to filter by import IDs, in the Multiple IDs area, click to select Import IDs, and then do one of the following:

    1. If you want to filter by scan ID, click Scan and then in the ID box, enter the scan ID.

      Filter by Scan ID
    2. If you want to filter by box ID, click Box and then in the ID box, enter the box ID.

      Filter by Box ID
    3. If you want to filter by sales order ID, click Sales Order ID and then in the ID box, enter the sales order ID.

      Filter by Sales Order ID
    4. If you want to filter by tracking ID, click Tracking and then in the ID box, enter the tracking ID.

      Filter by Tracking ID
  5. If you want to filter by device IDs, in the Multiple IDs area, do one ofthe following:

    1. To type or paste a list of device IDs, do the following:

      1. Click to select Add Device IDs.

      2. In the Device IDs box, type or paste a list of device IDs, separating multiple items with a comma.

        Type or paste a list of device IDs, separating multiple items with a comma
    2. To import a comma separated file with a list of device IDs, do the following:

      1. Click to select CSV File.

      2. Upload the comma separated file by dragging and dropping it in the designated area, or click browse and locate the file on your machine.

        ​To import a comma separated file with a list of ​device IDs, drag and drop the file or click browse and locate your file

        Note

        The file should contain a maximum of 100.000 device IDs.

  6. If you want to filter for devices that are not Saga devices, in the Miscellaneous area, click to deselect Only show Saga devices.

    To filter for devices other than Saga devices, click to deselect Only show Saga devices
  7. Click Apply Filters.

    The Devices page appears, with the list filtered as you requested.

  1. To see the Filters dialog, click Filters.

    Click to open the filters dialog box

    The Filters dialog appears:

    Filters for devices
  2. If you want to clear all filters, click Reset Filters.

  3. If you want to clear some filters, for each filter you want to clear, clear the filter.

  4. click Apply Filters.

    The Devices page appears, with the list filtered as you requested.

Devices table

Table 4. Devices table description

Item

Description

ID

Unique identifier of device.

Description

Name of the device. Includes:

  • Saga

  • Saga-P

  • CID Test

  • More? Saga Card?

Customer

Name of customer account to which the device is registered.

Last Wakeup

Amount of time that has passed since the device last woke up.

Firmware Version

Version name and number of firmware that is running on the device.

Note

FM_warning-triangle indicates that the device is scheduled to receive a firmware update next time the device wakes up. Hover over the triangle to see which firmware version will be installed.

Operational Status

Associated operating status of device:

Active flags

Flags that are active on the device:

Account Admin -­ Company Control Panel - User Management - User actions

Click to see available actions:



Information sidebar

Click on a row in the devices table to access information about the device

Fleet Manager - Devices overview - Information panel
Table 5. Information 

Item

Description

General

Device ID

Internal Temp.

Battery Status

Last Wakeup

Modem IMEI

SIM ICCID

SIM Status

SIM Profile

Active Flags



  • General shows basic information about the device

  • Flags historylists all flags:

    • Active flags: name and operational status in full color, with datestamp and username.

      Screenshot_2024-05-02_at_13_13_53.png
    • Not active (i.e., removed) flags: name and operational status in gray, with datestamp and username.

      Screenshot_2024-05-02_at_13_14_01.png

    Tip

    To see the full name and email address of the user who performed the flagging or the comment added while flagging, hover over a row in Flags history.

Actions

Click on the three dots in the Actions column to access the list of actions available for the device.

FM_icon_link.svgCopy device URL

Click to copy a shareable link of the device. Clicking the link opens up the devices table in Fleet Manager with the device already filtered.

FM_icon_pluscircle.svgAdd flags to a single device

FM_modal_add-flag
  1. Click FM_icon_pluscircle.svgAdd Flags.

  2. Select one or more flags from the drop-down menu or search for a flag by typing in part of the flag's name.

  3. Optional: Add a comment in the textbox.

  4. When adding certain flags, a warning text appears.

    Warning

    Continue only if you fully understand the consequences of the change you are about to make.

    To go back to the devices table, click Cancel.

  5. If you wish to continue, click the checkbox.

  6. To finalize the action, click Add Flags.

FM_icon_minuscircle.pngRemove Flags

  1. Click FM_icon_minuscircle.pngRemove Flags.

  2. Select one or more flags from the drop-down menu or search for a flag by typing in part of the flag's name.

  3. Optional: Add a comment in the textbox.

  4. To finalize the action, click Remove Flags.

Note

Removed flags show up in the Flags History in the Information sidebar as gray text.