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Controlant Support Center

System overview

In this section:

Do you have specific questions?

We highlighted some common questions in our How-to guides to give you focused and detailed answers whenever you need them.

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What is the Supply Chain Monitoring (SCM) system?

SCM system is a user-friendly, cloud-based system that allows you to track and manage shipments, monitoring devices (with real-time temperature monitoring ability), and locations. It is part of our comprehensive platform for supply chain management, which is designed to meet the highest standards required in the pharmaceutical industry.

What is it used for?

The SCM system has many functionalities, and here we list the main ones.

Real-time shipment creation and tracking

The SCM system allows you to create, track, and manage shipments, monitoring devices (with real-time temperature monitoring ability), and locations.

Read more here. 

Alerts

Get and manage important, alerts that can be configured to send out notifications whenever an excursion happens.

Read more here. 

Reports

After delivery and analysis, the system sends a delivery report to chosen contacts containing shipment info, temperature graphs, and excursions.

Read more here.