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Receiving a shipment with a Controlant Go device

In this section:

Below you will find the steps to take when receiving a shipment with a Controlant Go device.

  1. Retrieve the Controlant Go devices from the shipment and press and hold the stop button black square in red fill circlefor 5-8 seconds on the device to stop the shipment.

    The shipment LED controlant saga device shipment led lights up when the device registers the button press as valid and remains on for 3 seconds. The lit-up LED light means that you can release the button.

    Shipment status on device display changes to Stopping and then to Stopped.

  2. To check whether there has been an alarm, on device display, verify there is no alarm icon Alarm - indicates device has had an excursion or alarm light Alarm LED.

    Note

    If the display has an alarm icon Alarm - indicates device has had an excursion or alarm light Alarm LED, refer to your SOP and proceed accordingly.

  3. To check battery level is sufficient, on device display, verify device has >10% battery level, and is not in Low Power Mode.

    Note

    If device in Low Power Mode, charge the device by plugging it into a USB charging adapter or computer USB port until it reaches a minimum 15% battery level. For more information about charging, see Charging the device.

    Controlant Saga device displaying Low Power Mode. Text on the image: "Low power mode. Logger is now in low power mode. Please charge device."

  4. To check cloud connection status, on device display, verify that it shows the Device is connected Cloud connection good icon on a Saga devicesymbol.

    Note

    If device shows the Device failed to connect icon Device failed to connect, try moving the device to an area with a stronger cellular reception and repeat step 1 - stop the shipment.

    If the device cannot connect to the Controlant Cloud Platform, you need to do a manual upload at upload.controlant.com. For more information, see How to perform manual data upload on a Saga device.

  5. Check the label on top of the device to verify the calibration date is not past.

    Controlant Go device label showing preconfigured temperature range, calibration expiry date, and unique link to shipment report

  6. You are now ready to retrieve the Quality Report for the shipment. See Retrieving the quality report for a Controlant Go shipment.

Printable process overview

Receiving a shipment with a Controlant Go device (PDF)