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Controlant Support Center

Is logger connectivity limited in some countries?

In this section:

To connect to the Cloud, the Saga device relies on the Vodafone global cellular network.

In the following countries, roaming is disabled due to the reasons listed below:

Table 15. Countries where loggers cannot connect

Country

Reason

Cuba

Services are not open as this is a Tier 1 sanctioned country.

Iran

Services are not open as this is a Tier 1 sanctioned country.

Myanmar

Services are blocked by the Myanmar authorities.

North Korea

Services are not open as this is a Tier 1 sanctioned country.

Somalia

Services are not open as this is a Tier 1 sanctioned country.

Sudan

Services are not open as this is a Tier 1 sanctioned country.

Syria

Services are not open as this is a Tier 1 sanctioned country.



Additionally, service is unavailable in the following countries, which are not included in our current roaming agreement:

Table 16. Countries not included in the current roaming agreement

Telephone country code

Country

289

Abkhazia

995

British Indian Ocean Territory (United Kingdom)

654

Comoros

657

Eritrea

551

Marshall Islands

550

Micronesia, Federated States of

536

Nauru

552

Palau

554

Tokelau

553

Tuvalu

543

Wallis and Futuna



Also note that in the following countries, SIM cards might be blocked from cellular networks after 90 days in the country:

  • Brazil

  • China

  • India

  • Turkey

This means that after 90 days in these countries, loggers may not be able to automatically upload data to Controlant’s SCM platform. This impacts devices both in use and in stock. The devices will keep collecting and storing temperature data in their internal memory as long as the battery lasts. The storage capacity of the internal memory is 150 days. SIM cards will automatically reset when leaving the country, and the devices can be used again as per usual.